Frequently Asked Questions - Reliable Chef

Our website is planned for comfortable shopping. You have the option of either explore our broad collection or you can use the search box to find items that you need using keywords or item number. You can also place your order over the phone. Just call 1.866.969.4763 (8AM to 9PM Mon-Fri EST) and we will gladly assist you in your shopping.
We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information. For more information on how we secure your online shopping, please visit: https://www.reliablechef.com/secure-shop.aspx .

Please read the Exchange & Return Policy for more information. Visit: https://www.reliablechef.com/return.aspx

Shipping charges will automatically appear when you add an item on your shopping cart. You can also visit our page about https://www.reliablechef.com/shipping.aspx for more information.
Sales taxes are not charged on any order except for orders from Georgia.
reliablechef.com accepts Visa, MasterCard, Amex, Discover, Checks, Gift Cards and Paypal as a method of payment
Please read the Exchange & Return Policy for more information. Visit: https://www.reliablechef.com/return.aspx
Please notify our customer services representative by calling at 1.866.969.4763 (8AM to 9PM Mon-Fri EST) or emailing at info@reliablechef.com and we will rectify the issue as soon as possible
Yes we do ship to international locations. Shipping charges will apply depending on the destination and total amount of order. For more details regarding international shipping charges visit: https://www.reliablechef.com/shipping.aspx
Please notify our customer services representative by calling at 1.866.969.4763 (8AM to 9PM Mon-Fri EST) or emailing at info@reliablechef.com and we will rectify the issue as soon as possible.
Yes it can be done. Email us your information after placing the order and we will wrap your order with the details provided.